Using the Stelton Theo Stoneware Milk Jug is easy. Just pour your milk into the jug. The silicone collar makes it comfortable to hold while pouring milk into your coffee. When it comes to cleaning, wash it by hand with mild dish soap and warm water. Avoid using abrasive cleaners as they might scratch the stoneware. Store it in a dry place to prevent any damage. If you notice any stains, soak the jug in a mixture of water and baking soda for a while before gently scrubbing. Remember, this jug is for normal household use, so don't use it for extremely hot liquids beyond its heat - resistance limit.