Using the Stelton Theo Teapot is easy. First, remove the bamboo lid and fill the teapot with fresh, cold water up to the desired level, but don't overfill it as it holds 1.25 liters. Place it on a suitable heat source to boil the water. Once the water is boiled, add your favorite tea leaves or tea bags. Put the lid back on and let the tea steep for the appropriate time according to your tea type. When it's ready, hold the bamboo handle firmly and pour your tea into a cup. As for maintenance, after each use, wash the teapot with warm, soapy water. Avoid using abrasive cleaners as they may damage the stoneware and the bamboo parts. For the bamboo lid and handle, don't soak them in water for a long time. Dry them thoroughly after washing to prevent any mold growth. And remember, this item is covered by a 30 - day return policy, so if you have any issues, you can always reach out to us.