Using the Stelton Pilastro Wine Cooler is easy. Before you want to use it, you can either put it in the freezer for a while or simply add some ice cubes at the bottom. Once it's ready, pour your wine into it and enjoy a perfectly chilled drink on warm evenings. As for maintenance, you can wash it with mild dish soap and warm water. Just make sure to dry it thoroughly before storing. When using the freezer, don't over - cool it to avoid any potential damage to the glass. Also, note that this item is covered by a 30 - day return policy, so if you have any issues, you can return it within the specified time.