Using this Blomus Loop paper towel holder is a breeze. Just place it on your kitchen or bar countertop. Then, slide the paper towel roll onto the stainless - steel arm with the plastic tip. When you need a paper towel, simply pull it off the roll. To keep it in place, make sure the ridged rubber underside of the base is in full contact with the counter surface. As for maintenance, you can wipe the stainless - steel parts with a soft, damp cloth. Avoid using abrasive cleaners that could scratch the surface. If you're not satisfied with the product, you can return it within 30 days as per our return policy.